Introduction
At Alam Collection, your privacy matters to us. We are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and protect your data when you visit our website, place an order, or interact with us online.
Information We Collect
When you shop with us or create an account, we may collect personal details such as your name, email address, phone number, and delivery address. In addition, we collect order-related information like your purchase history and payment method. We may also collect information when you contact our customer support or subscribe to our newsletter. Payment details are processed securely and are not stored by us.
Use of Your Information
We use your personal information to process your orders, communicate order status, respond to your inquiries, and, if you opt in, to send marketing offers or promotions. This information also helps us improve your experience on our website and tailor our services to your needs.
Data Security
We take data security seriously and use secure systems to protect your personal data. All information is stored in secure environments and access is restricted to authorized personnel only. Data transmitted through our website is encrypted to prevent unauthorized access.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may only share information with trusted service providers, such as payment gateways or shipping companies, when necessary to fulfill your order. These third parties are required to handle your data securely and lawfully.
Your Rights
You have the right to access, update, or request deletion of your personal information at any time. You may also opt out of marketing communications by using the unsubscribe link in our emails or by contacting us directly at info@alamcollection.com.
Cookies
Our website uses cookies to improve user experience. Cookies allow us to remember your preferences and analyze website traffic. You may disable cookies in your browser settings, although some features of the site may not function properly as a result.
